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Optimised

Smart automation for modern business

Optimised opens up AI automation for your business, so the routine work runs itself and you get your time back.

Get startedSee services
✓ No commitment✓ First results within a week✓ Plain English, no jargon
Benefits of automation: AI assistant – Works around the clock; +40% – Efficiency; Automated – 12 processes; Time saved – 70+ hrs a month; Replies – Within seconds; Fewer errors – −60% manual work and more.
SERVICE

Never lose a customer to a missed call or message

An AI assistant replies to your customers straight away — by phone, email or message. Even at night, at the weekend, or when you are tied up with a job.

“Research consistently shows customers tend to go with whoever replies first.”

A reply within seconds

AI answers questions 24/7, so nobody is left waiting in silence.

Bookings and contact details

the assistant books the appointment or takes their details while you work.

Nobody gets forgotten

automatic reminders and follow-ups, so nothing slips through the cracks.

Book a callFind out more →
K

New enquiry

just messaged…

02:14

Hi, are you still taking bookings?

02:14

Hello! Thanks for getting in touch — happy to help…

AI · automatic reply

Services

Change how your business runs, with AI

I build and set up automation that helps you work smarter, not longer.

Workflow automation

Simplify your internal processes by automating the manual work: data entry, reporting and approvals. Save hours and make fewer mistakes.

  • Payroll
  • Staff records
  • Social media post
  • New leads
  • Payment reminder
Internal task bots100+ automations

AI assistant

Hand the day-to-day over to an AI assistant: your calendar, email drafts and meeting summaries. It works around the clock.

How can I help?

Attach a documentAnalyseGenerate an imageResearch
SummariesScheduling

Sales and marketing

Lead generation, personalised follow-ups and automated content that grow your sales and your brand.

Email queue
  • Lead #128Draft
  • Lead #129Scheduled
  • Lead #130Sent
LeadsContentSocial posts
Services

Solutions built around you

When off-the-shelf tools aren't enough, I build the strategy and the AI around your business.

Bespoke projects

I build from scratch or improve what you already have. Strategic advice and bespoke AI solutions, shaped around your goals.

Project90% complete
Intro call · Mon 10:00 · Tue 14:00
StrategyBespoke AIConsulting

GPT development

Custom GPT and language models for writing, translation and summarising.

Generating a reply…

Type here
NLPText generation

AI strategy

Set a clear direction in a fast-moving digital landscape with a practical AI strategy.

AI strategy
Q1Q2Q3Q4
Vision
Analysis
Plan
Launch
VisionPlanningMarketing
My process

How I work

A practical process, from the first analysis through to ongoing optimisation.

Proper analysis

I look at how you work now and find what's worth automating.

Scanning processes
  • System✓ checked
  • Process✓ checked
  • Speedscanning…

Building the AI

I build the automation around your actual processes.

automation.ts
class AutomationTrigger {
  run() {
    return optimize();
  }
}

Smooth integration

It plugs into the systems you already use, without disruption.

Integrations
CRMEmailDocumentsChatAPIDBSMSPayments

Ongoing optimisation

I keep refining and extending the automation over time.

System status
  • Chatbot live
  • Workflows live
  • Sales system live
Benefits

What AI automation does for your growth

Improve efficiency, cut costs and grow the business with automation working in the background.

Higher productivity

Practical AI insights that lead to better decisions.

Greater efficiency

Simpler processes and a cleaner day-to-day workflow.

Better customer experience

Personalised communication and quicker replies.

Runs 24/7

Systems that keep working around the clock, with no downtime.

Lower costs

Automate repetitive tasks and put your resources where they count.

Data-led insight

Analyse large volumes of data, spot trends and decide faster.

Room to grow

Take on more work without adding to the workload or the costs.

Built around you

Solutions shaped to your specific needs and objectives.

Greater accuracy

Fewer errors when processing data and making decisions.

Examples

What AI could do in your business

A few illustrative examples of how automation changes the day-to-day in different trades.

Garage / MOT centre

Situation

Customers ring about prices and availability, but when you're under a car the phone goes unanswered.

Solution

Customers book their own slot online, and AI answers the questions that come up again and again.

Possible outcome

  • fewer missed calls
  • a fuller diary
  • more time on the job, less on the phone

Hair and beauty salon

Situation

Clients message at all hours, and evenings go on sorting appointments and replying to everyone.

Solution

Automated bookings and reminders take over the admin, and AI handles the incoming messages.

Possible outcome

  • no-shows cut by half
  • no more working evenings
  • more time with clients

Café / restaurant

Situation

Bookings and the same handful of questions on social media eat into the busiest hours of the day.

Solution

An AI assistant replies instantly and takes table bookings 24/7.

Possible outcome

  • replies in seconds
  • fewer missed bookings
  • more customers coming back

Online shop

Situation

Questions about products and orders come in all day, and answering them holds up everything else.

Solution

AI answers the common questions and helps process orders automatically.

Possible outcome

  • faster replies for shoppers
  • fewer abandoned baskets
  • more time to grow the shop

Furniture maker

Situation

Demand swings with the season — some lines sit in the warehouse while others are always out of stock.

Solution

AI forecasts demand from your sales history, so production is planned more accurately.

Possible outcome

  • up to 40% less excess stock
  • more accurate demand forecasts
  • less cash tied up in the warehouse

Pharmacy wholesale and logistics

Situation

Orders are checked by hand, so mistakes slip through and pharmacies wait on their deliveries.

Solution

Automated order checking and route planning cut the errors and speed up delivery.

Possible outcome

  • up to 80% fewer errors
  • faster delivery
  • accurate stock levels in real time

Accountancy practice

Situation

Entering invoices and pulling reports swallows hours, especially at month end.

Solution

AI reads the documents, enters the data and prepares the reports automatically.

Possible outcome

  • month end in days, not weeks
  • half the manual work
  • more clients with the same team

Estate agency

Situation

Plenty of enquiries come in, but agents can't reply quickly enough and buyers go elsewhere.

Solution

AI qualifies the enquiries and the first reply goes out automatically.

Possible outcome

  • 3× more enquiries handled
  • replies within minutes
  • a CRM that stays tidy
Pricing

Serious AI automation at a fair price

Flexible ways to work together: a one-off project, or a monthly retainer.

Starter

£450

one-off project

Your first automation, up and running.

  • 1 process fully automated, start to finish
  • Set up and integrated with the tools you already use
  • Training on how to use it
  • 30 days support after launch
  • Up to ~8 hours of work
  • Clear pricing — no hidden fees
Get started
Most popular

Growth

£850/mo

pause or cancel anytime

Ongoing automation, built and maintained.

  • 2–3 new automated processes each month
  • Ongoing maintenance and improvements
  • Up to ~21 hours of work per month
  • Direct line to me — you work with me, not an account manager
  • Replies within 24 hours on working days
Get started

Custom

Price on request

For larger or more specific projects.

  • Scope and price agreed upfront
  • Bespoke AI solutions for your business
  • Integrations with your systems
  • Clear delivery timeline
Get in touch

Intro call

Free

30 min

Let's work out what's worth automating in your business.

  • We review your processes
  • I suggest concrete automation ideas
  • No commitment
Book a call
Testimonials

Why businesses choose my AI solutions

From businesses that have handed the routine work over to automation.

“I work on my own, but it feels like I've got a team: orders, customer replies and the bookkeeping all tick over by themselves.”

Hannah Whitfield

Founder, Little Meadow

“The chatbot answers about 80% of customer questions overnight and at weekends. We come in to orders rather than a pile of enquiries.”

Tom Bradley

Co-owner, Bracken Coffee

“Bookings and reminders run themselves, so no-shows have halved and reception actually has time to talk to people.”

Priya Shah

Founder, Lumen Skin Clinic

FAQ

Answers to your questions

Everything worth knowing before you start with AI automation.

BOOKING

Book a free intro call

In 30 minutes we'll go through your business and work out what's worth automating. No commitment.

Online booking is being set up

The calendar goes live here shortly. In the meantime, email me and we'll find a time that suits you.

info@getoptimised.co.uk

Let AI take on the routine and grow faster

Book a call today and start automating.

Book a free callGet started